FAQs

📄 FAQ (Frequently Asked Questions)

Q: Where do you ship from?
A: We work with global fulfillment partners to ship from the nearest warehouse to your location. This helps us deliver faster and reduce your wait time.

Q: How long does shipping take?
A: Most orders are delivered within 7–14 business days. Some high-demand items may take slightly longer, especially during peak seasons.

Q: Do you offer tracking?
A: Yes! You’ll receive a tracking number by email as soon as your order ships.

Q: What if I never received my order?
A: If your order is lost or delayed beyond 30 days, please contact us and we’ll make it right.

Q: Can I return or exchange an item?
A: Yes, we offer hassle-free returns within 14 days of delivery. The item must be unused and in original packaging. Just email us to get started.

Q: What payment methods do you accept?
A: We accept Visa, Mastercard, American Express, PayPal, and Apple Pay.

Still need help?
👉 Reach out to us at [support@yourshop.com] – we’re happy to help!